FAQs
Here are a list of frequently asked questions, click on a question below to view the answer. If you still have a question for us, please feel free to contact us.
We would like to reassure all our guests that we have put in place extra cleaning principles to minimise the risk of infections.
These include:
Our cleaners wearing appropriate PPE equipment ( facemask and gloves).
We have invested in a ‘Fogging machine’ using ‘Virosol’ disinfectant, this sprays a fine mist over all hard surfaces and soft furnishings, after all the normal cleaning procedures,
We would ask our guests not to arrive before 5.00pm as this will give enough time for all surfaces to be dry before entering the cottage.
As per our standard procedure, our Hot Tub is drained completely at the end of each stay, it is then thoroughly sanitised and refilled.
To minimise any risk of infection there is no one to greet you on arrival, access to the cottage is by a key safe near the front door and we will email you the code before you arrive.
No, unfortunately we don’t allow pets at Gardener’s Cottage.
Yes, free Wifi is available.
Yes, there is private car parking available for up to 2 cars as well as an electric car charging point.
Yes, all towels and bed linens are supplied and included in the price.
Check in is at 5.00pm and the property must be vacated at 10.00am on the final day.
The minimum hire period for Gardener’s cottage is 7 nights.
There is a key safe at the front of the house, we will email / text you the key code before your stay.
No, we do not provide a travel cot but there is space for one so please feel free to bring your own.
The cottage is no smoking.
Please call or email us directly, preferably email unless there is an emergency. You can email us at [email protected] or call us on 07960 309938.
- Detached property
- Open fire / wood burner (fuel included in the price)
- Open plan ground floor
- 3 bedrooms
- Electric oven, gas hob, microwave and fridge freezer
- Dishwasher
- Washing machine
- Hot tub (6 people)
- Enclosed garden / patio
- All en-suite bedrooms
- 40” smart TV
- LPG central heating
- Midge machine in garden
- Electric car charging point
- USB charging points in all bedrooms
- Basic foodstuffs included – salt and pepper, vinegar, tea, coffee, sugar
- Cleaning products available – dishwasher tablets, bathroom and kitchen cleaner, wash powder and conditioner